Basic Marketing Principles For Artists – Part 1 of 3: Increase Your Fanbase

As many of you know Cyber PR® is a hybrid of Internet Marketing, Social Media and PR. I am an avid Internet Marketing student and I gather the nuggets I learn from my studies for musicians.

For many years, I’ve attended internet marketing retreats and seminars; a favorite of mine was a two-day intensive course run by the incredible marketer, Ali Brown.

The course was a whirlwind, and the core principles I learned were both basic and critically important.

There are three ways to increase your income:

1. Increase your number of clients (fans).

2. Increase the frequency of purchase, how often your fans buy from you. (and you’d better have more than just music to sell).

3. Increase the amount of money that you charge.

Okay, none of these three things is brain surgery, but from a musician’s perspective, it brings up some interesting points.   In my last article about Internet marketing, I point out that music sold online cannot be treated like a diet product. So, marketing music from a straight-up traditional Internet marketing approach is, in my opinion, not entirely possible. The reason why I think this is: Products that sell very well online tend to solve people’s problems.  (Like Losing weight or making more money). I am captivated by how musicians can use some of these basic principles, to increase their own bottom line in the digital space. I’m going to break each one of the three principles down from a musician’s perspective, and my next three posts here will focus on each one.

This blog post will focus on #1.

So How Do You Increase your number of clients (fans)?

I am always shocked when musicians I work for at Cyber PR®, are desperate to reach more and more potential fans without really focusing on the fans that they already have. These fans don’t need to be found, because they are already your fans.

Studies have proven that it is much harder to make a new client and get them to purchase something than it is to get a client that already knows you and trusts you to purchase from you over and over.

I always suggest that, in measuring fans, the best place to look is at your social networks and at your mailing list.

Your newsletter list is the only place where you can directly engage with your fans on your own terms.

Not Facebook’s terms, and not Twitter’s terms.

10 Fail-Safe Ways to Increase/ Engage With Your Fan base

Here are 10 fail-safe ways to increase / engage with your fanbase by pulling from fans that you already know and have who trust and like you!

1. Get serious about your newsletter.  

Use Fanbridge.com or ReverbNation.com and send your newsletter one time per month.  Track your effectiveness by monitoring your open rates.

2. Mine your inbox and outbox for names and addresses to add.  

Ask all of your friends if it’s OK to add them to your list, otherwise you might be considered a spammer.

3. Bring a clipboard to each and every live appearance.  

Invite people onto your mailing list with a raffle or giveaway from stage, and collect e-mail addresses.  During your performance, hold the CD up on stage and than give it away, you’ve just inserted a full commercial into your set without feeling “salesy” and you’ve excited one of your fans by giving them a gift.

4. Include a special offer on your home page with a free exclusive MP3 or video.

Use the Reverbnation Fan Collector or Free Download widgets to deliver it.

TIP: Make sure this download is not available anywhere.  Not streaming on your Facebook page.  Only on your website.

And of course it can also be available for purchase on your CD, but make sure that no one can get it anywhere else online. This will motivate people to sign up to your mailing list!

5. Follow 25 new people a week on Twitter.

6. Send out e-mails to your most engaged fans on Facebook and ask if you can have their e-mail addresses for your newsletter.  This is a bit arduous but the results will pay off.

7. Do the same with Twitter.

8. Start a blog and start sharing photos and stories and thoughts.

Note: you can also use Instagram to take pictures from your iPhone or Android phone, which can then be shared through Facebook and Twitter.

9. Start a podcast or a vodcast and interview other artists with big followings.  Ask them to share your podcast with their fans and followers.  It doesn’t have to be a big production.  It can be a small, informal video at YouTube.  Click here to see mine.   http://www.youtube.com/arielpublicity

10. Ask your fans to review your music at CD Baby, iTunes, and Amazon.  

How Do You Build Your Fan Base?

My next blog post will attack principle number two, increasing the frequency of purchase. In the meantime, I would love to hear how you build your fan base in the form of a comment below

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Spotify… You’ve Got Me Thinking

The Thought Leaders and The Artists: Both Sides From Jay Frank, Ian Rogers, Marian Call & Zoe Keating

I am not on the bleeding edge of futurism, I’m not really an early adapter, and I do not believe the artists I serve need to be. I am here to help artists understand and define why these conversations need to be observed, simplify and explain what it all means, and hopefully point some of us towards the light of success.

As I write this I am on a train speeding away fromOsloheaded toIceland. I had an incredible experience here I went dancing till 3 AM both nights with a new crew of Norwegian souls who were as warm and welcoming as any people I’ve ever had the pleasure of meeting and I was delighted to make their acquaintance. While dancing, with a bunch of strangers in a bar at 2:30 AM, I was reminded it’s still music that bonds us all. And while I was hanging out with them I discovered that 100% of them use Spotify.  It’s how it is here inEurope. I suspect that is how it will be in theUSvery soon.

I had a complete blast. I love traveling to places where lives for creatives is just that much easier. This is a place where artists actually get support to be artists.

If you have questions: There is someone to call and ask. There is a gov’t body that supports the arts and helps musicians realize their visions. They have to work here just like anyone else but here there is more opportunity. Oh yeah, and there is health insurance and affordable (read: Free) school to pursue your dreams without going a quarter of a million dollars in debt.

We just don’t have that in theUnited States.

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Music Marketers FAQ – How Do I Get A Job In The Music Industry?

Hello,

Since Spotify’s US launch and the F8 announcements a few weeks ago, a major sea change is underfoot.  I have been following some of the most important and lively conversations about the meaning of all of this for independent musicians everywhere.

I don’t have much to say about it all (yet) but my knee jerk reaction is to revert back to the basics. As things get more and more complicated and as artists are being included on platforms that will yield them smaller fiduciary returns, it is more necessary than ever to remember and practice core marketing principals and basic networking.

On that note, I’m continuing the Music Marketing Experts FAQs where my favorite gods and goddesses of online marketing and Social Media promotion share with me the questions they get asked the most by musicians and in this case industry hopefuls.

Music Marketers FAQ – How do I get a job in the music industry?

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9 Steps To Getting A Job In The Music Business

So… you want to be in the music business? There are a lot of you out there. I know this because every time we put out a call for interns or jobs at Cyber PR®, we get over 100 resumes.  As you know I love breaking things down into steps (see: http://www.MusicSuccessInNineWeeks).  So, I wrote this guide for you. Once upon a time, I was just like you: dying to follow my passion and aggressively trying to land a job in the industry of my dreams. It was a humbling and, at times, humiliating exercise. So, this dear young aspiring music business mogul is for you. Interns are much needed in every facet of the industry, and most of my music industry friends (myself included) started out as unpaid interns back in their day and we leveraged our unpaid internships into paying jobs.

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ARIEL HYATT RETURNS TO LONDON TO SPEAK SEPTEMBER 27, 2011

TWO GREAT OPPORTUNITIES TO NETWORK AND LEARN FROM SOCIAL MEDIA & CYBER PR® SPECIALIST ARIEL HYATT

The Evening Seminar.

With Ariel Hyatt of Cyber PR®  – Deezer – Zimbalam

The evening seminar and panel will feature a Key Note from Ariel Hyatt that will focus on the direct relationship between creating important moments onstage and off.

Musicians feel a deep disconnect between what they do onstage during performances and offstage while marketing and managing self-promotion. The truth is they are much more closely related than can be expected and social media engagement is easy once the frustration and mystery is stripped away.

In addition to Ariel’s key note, there will be presentations from Deezer – the UK’s newest music platform plus a presentation from digital distributor Zimbalam. Both will be talking about how to work with their services and make the most of them in promoting your music to your audience.

This event will be followed by a networking Meet –up have a bar and hang out with Ariel, Deezer, Zimbalam and seminar participants.

Click To Purchase Tickets

Ariel Hyatt’s Musician’s Evening Seminar and Meet-up.

When: 18:00 till 20:30 Tuesday 27 September 2011

Where: PRS (Copyright House) 26 – 29 Berners St, London W1T 3LR

Cost: Free

Meet-Up: The Champion Pub 13 Wells Street London W1T 3PA

RSVP for this event here

FACEBOOK INVITE HERE: http://www.facebook.com/#!/event.php?eid=114921535277069

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New Media Maker Panel – Marketing Strategies, Tips & Advice: Powered By You

Some of the best tools to promote your music can come (free!) straight from the Internet, however sometimes diving into the world wide web can be scary. What blog site should I use? What do I write about? Is anyone even reading what I’m writing?? No need to fear anymore as Cyber PR teamed up with MicControl’s very own Jonathan Ostrow to create a bi-weekly panel of bloggers that are kind enough to share some valuable insight on the blogosphere, the music industry and more.

Every other week we will address different topics that artists might have in regards to blogging. Picking the brains this week of Jen D. Rafanan from A Million Watts of Sound, Gary Hill from Music Street Journal and Kevin Allen from Song Revelation, they’re here to ease you into the world of blogging as this week’s topic is:

Ways For Musicians To Blog Effectively Without Being Self-Promotional

We encourage any feedback you may have and feel free to ask any questions of your own! What topics do you want see covered in this series? This is all about YOU, the artist, so tell us what you want to know and we’ll find a panel to answer your questions!


Jen                                    Gary                                        Kevin




1. What should musicians write about on their blog?

Jen from A Million Watts of Sound: I am a total behind-the-scenes kinda gal and love stories. Not just the stories told within the songs, but stories about the artists’ life. How they got to where they are. What inspires them. What doesn’t. A funny anecdote from a tour. A cool experience with a fan. Stories connect people. Musicians that write little stories like this on their blog, make me more interested and invested in both them and their music. These are the artists I find myself more drawn to. Whether it’s a story I can relate to or not. As long as it’s from their perspective, the insight into the artist and music is fascinating. Once that connection is made, it’s a pretty solid commitment from me. I make more of an effort to promote that artist however, whenever I can. 2 of the only 3 artists I have supported on www.kickstarter.com for help with an album or tour were CyberPR artists. In a difficult economy, part of what did it for me is the connection I have with them. Though I am fortunate to have gotten to know them through CyberPR, they are artists who definitely share stories and their experiences with their fans. So, yeah…promote your album or latest single, but definitely include STORIES! :)

Gary from Music Street Journal: The key to writing an effective blog is to make it interesting. For a musician that means, don’t rehash old stuff, but try to throw new angles on old information or put completely new stuff out there. While it’s never a good idea to be intentionally untruthful in a blog (or any promotion) it’s always good to highlight the positive and ignore or at least downplay the negatives. Choose news to publicize carefully. It’s not a good idea to talk about a musician leaving the band until a replacement has been found. Then, focus on showcasing the new person and mention the other person leaving only as means of explanation. And, NEVER trash a former band mate, manager or other person in a public forum.

2. How can artists use a blog to build their mailing list?

Kevin from Song Revelation: Maybe use an autoresponder with a signup form. (Perhaps use this to link to some free music or access to members area after they enter your email). If you’re just starting out & don’t have much buzz I think a better way is to be proactive than expect people to want to sign up to something they know nothing about.

3. Where should artists be promoting their blog?

Kevin: Personalise your approach and get to know people with a similar interest & aspirations to yours. Therefore I suggest maybe actively targeting people that you like and see if you can work together for promotion. I think that if you have great content people will come back for more so in a way viral promotion, by word of mouth (and this is free). Personally, I’m not a huge fan of using paid for site SEO (Search Engine Optimisation) tactics, such as link building & directory submissions when starting out due to the costs involved.  Also, you can’t quantify realistically what you’re getting for your money.  If you’re interested in adopting a holistic approach to search engine optimization perhaps buy a book on the subject to learn what its about.

4. What makes a great blog post?

Gary: The key to a great blog post is revealing information that’s not available elsewhere. In particular, if there are questions that fans keep asking over and over again, writing about them at length in a blog posting is a great idea.

5. How can you make your blog post more searchable?

Jen: Get it auto fed through numerous venues. I like using www.posterous.com (as mentioned in question 2) Use a feature like, addthis to make sharing your posts easy once they are read. The more it is shared, the more your blog will be easy to discover.

Kevin: Don’t use flash on your site. Use simple HTML then everything can be indexed easily by search engines. Also this helps for iPad and iPhone users since they can’t see flash anyway.

6. How often should you update your blog?

Gary: While it might seem like the best idea would be to update a blog frequently, it really doesn’t make sense to post a blog when there’s nothing interesting to write about. If you put out blogs every day, or once or twice a week and many of those blogs contain nothing that people find interesting, they’ll stop reading. The rule of thumb is, only blog when you have something important and interesting (and that means important and interesting to your target audience, not just to you) to say. Don’t waste your time and risk turning readers away by posting trivial stuff that no one wants to read.

7. What are some key rules for blog writing etiquette?

Jen: Be honest. Be genuine. Be original. Above all, just be yourself. Write about things you would maybe like to read about. Spell check is always a good thing. Make sure your links work too.
If your link is really long, use a site like www.bit.ly, shorturl.com or tinyurl.com to customize and shorten it. Much easier on the eyes!

8. How do you get fans to interact with you via your blog?

Jen: While some post comments, most fans of my blog email/message me directly. Whether it’s artists, pr/marketing, fellow bloggers and music lovers, etc. I’ve made some pretty cool friends from the direct contact. I love when I hear from someone who discovered and now follows my blog. I love reading about how they came across it and that they have shared it with others.
Speaking of sharing, there is a feature at the bottom of each blog post that allows the reader to share what they just read, to all the social media venues (fb, twitter, digg, etc.) That comes in handy. I use it a lot when I visit artists’ sites, because it is so convenient in sharings posts in other venues. (http://www.addthis.com/ I briefly mentioned this in question 7.)

Kevin: Comments on your blog posts are always an option but spammers are a problem too. I’d say from personal experience 95%-99% of blog comments are people trying to link build (SEO) as opposed to people genuinely interested in your article. The most important thing is to have a ‘contact me’ page so people can send you a personal message quickly and easily. To engage fans, friends, companies, etc. I like to just email, text and call people directly. Since you’re more often than not discussing an interest you both share, you have a great starting point! ;-)

Here are some examples of artists who follow these tips!:

Hotels & Highways

Mixtapes + Meltdowns

Tom Goss

The On Fires

John Brodeur

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